Beware! TheBBB name continues to be used in "phishing" scams. Fraudulent emailscontaining malicious links and viruses have been sent to businesses andconsumers around the country claiming to contain information on a complaintfiled with the Better Business Bureau. None of the BBB's computer and emailsystems are involved in this hoax. The BBB and authorities are working togetherto stop these continued attacks.
1/31/08 The BBB name is being used in a"phishing" scam in which recipients receive a message fromseatac@bbb.org (which is not a real address). The message reads, with somevariations:
WHAT TO DO IF YOU RECEIVE A FRAUDULENT EMAIL:
- Do NOT click on any of the links or open any of the attachments.
- Please help us in our work with the authorities by forwarding the email and its headers to phishing@cbbb.bbb.org. Instructions for Outlook users are below.
- Open the message (not the attachment), select ‘View’ from the menu, and then ‘Options’ from the drop down. Or, right click the message in the list of emails and select ‘Options’ from the menu.
- At the bottom of the Message Options dialogue box that opens is a box labelled "Internet Headers" which contains the information we need to track the attacks.
- Select the information in the box and copy it by hitting Ctrl-C on your keyboard, or right-clicking your mouse and selecting "Copy."
- Close the dialogue box and select "Forward" in the message. Paste the headers at the top of the message and address the email to phishing@cbbb.bbb.org.
Thank you for your diligence and help in stopping these malicious attacks.
PREVIOUS WARNINGS
1/23/08 The BBB name is being used in a"phishing" scam in which recipients receive a message from diputes@la.bbb.org(which is not a real address and note the misspelling of "disputes").The message is replete with grammatical and spelling errors.
12/17/07 The BBB name is being used in a"phishing" scam in which recipients receive a message from disputes@us.bbb.org(which is not a real address).
10/23/07 The BBB name is being used in a"phishing" scam in which recipients receive a message from fraud@bbb.org(which is not a real address).
10/10/07 The BBB name is being used in a"phishing" scam in which recipients receive a message from variousaddresses, none of which are real, and include:
- complaint@bbb.org
- idtheft@bbb.org
- onlineidentitytheft@euro-viza.com
- consumer-complaints@euro-viza.com
9/18/07 The BBB name is being used in a"phishing" scam in which recipients receive a message from variousaddresses @complaint.bbb.org and idtheft@bbb.org (which are not realaddresses).
6/18/07 The BBB name is being used in a"phishing" scam in which recipients receive a message from variousaddresses, none of which are real, and include:
- complaints@bbb.org
- operations@bbb.org
- consumer-complaints@bbb.org
- complains-serv@bbb.org
- compl-srv@bbb.org
- complntscentercase@bbb.org
- fraud@bbb.org
WHAT TO DO IF YOU RECEIVE A FRAUDULENT EMAIL:
- Do NOT click on any of the links or open any of the attachments.
- Please help us in our work with the authorities by forwarding the email and its headers to phishing@cbbb.bbb.org. Instructions for Outlook users are below.
1. Openthe message (not the attachment), select ‘View’ from the menu, and then‘Options’ from the drop down. Or, right click the message in the list of emailsand select ‘Options’ from the menu.
2. At thebottom of the Message Options dialogue box that opens is a box labelled"Internet Headers" which contains the information we need to trackthe attacks.
3. Selectthe information in the box and copy it by hitting Ctrl-C on your keyboard, orright-clicking your mouse and selecting "Copy."
4. Closethe dialogue box and select "Forward" in the message. Paste theheaders at the top of the message and address the email to phishing@cbbb.bbb.org.
Thank you for your diligenceand help in stopping these malicious attacks![]()